Ashlie Bell
Ashlie Bell runs the front desk at Hope Therapy Center, so she is usually the first person you meet and the voice on the other end of the phone. She was born and raised in the Dallas Fort Worth area of Texas, graduated from Garland Christian Academy, and moved to Louisiana five years ago. The greeting, the phones, the appointment book and the check-in all belong to her, which means keeping the administrative part of a visit short enough that the therapy part gets the time it deserves. Her role is not a clinical one: questions about your plan of care go to your therapist, and Ashlie makes sure they reach the right one.
Sunsets are proof that no matter what happens, every day can end beautifully.
Do the right thing even when no one is watching.
That is how Ashlie describes what guides her, and the front desk is where it shows. Most of that job happens when nobody is looking: a message passed on accurately, a schedule conflict caught before it becomes your problem, a call returned when it was promised. You notice it only in the absence of hassle, which is exactly the point.
Off the clock.
Anything outdoors.
Ask Ashlie what she does with her time off and the answer is short: anything outdoors. When she is inside, it is usually a crime podcast in one ear or a mystery novel in hand.